B4 legal is the claims handling division of Dolmans Solicitors and delivers a prompt and pro-active claims management solution across an array of claims arising from motor, public and employers’ liability matters.
Achieving optimum results
B4 legal communicate with and adopt the philosophy of clients to ensure that optimum results are achieved. Claims handlers spend time to understand the specific needs of clients and take pride in the focused approach to everything they do.
The approach to negotiation, investigation and settlement/repudiation of any claim by B4 legal is client-driven, whilst at the same time providing advice and opinion on the best tactics to employ. All claims are dealt with in a transparent, fair, robust and professional manner whilst ensuring adherence to Pre-Action Protocols.
Delivering a high quality service
B4 legal has a team of independent and focused claim handlers who ensure that insurers and their insured are afforded the best service in respect of those claims that may become litigated irrespective of the identity of the litigation service provider. The team consistently delivers service of the highest quality and this is borne out in feedback from their client base.
Investment in technology has enabled B4 legal to deliver important management information to clients. The importance of meaningful management information is well understood and B4 legal take time to explore data capture and the best format for delivery with clients.
B4 legal’s claims handling services are often supported by Dolmans and this allows claims handlers to not only benefit from an exceptional level of expertise within the public and private sector arenas but also places B4 legal as a key performer in the claims handling marketplace.